Why don't my quotes or apostrophes show up?
Word uses what are called curly quotes or smart quotes. For text to HTML conversion you need to use what are known as straight quotes as the archiving software does not convert curly quotes to straight quotes accurately. Before you save your document as text (http://smallville.slashdom.net/faq-4.htm) , you need to make sure curly quotes are turned off in Word.
To turn this function off go to the Tools menu, click AutoCorrect Options, and then click the AutoFormat As You Type tab. Under Replace as you type, clear the "straight quotes" with "smart quotes" check box.
You can find and replace all instances of single or double curly quotes with straight quotes in your document. To do this, clear the "straight quotes" with "smart quotes" check box on the AutoFormat As You Type tab. On the Edit menu, click Replace. In both the Find what and Replace with boxes, type ' or ", and then click Find Next or Replace All. To replace all straight quotes with curly quotes, select the "straight quotes" with "smart quotes" check box, and repeat the find and replace procedure.
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